Shipping & Returns
Orders placed before 12:00 PM EST will be processed and shipped within 3 business days after the order is placed. Typically, orders placed after the 12:00 PM EST deadline will be shipped on the following business day. It's important to note that Adult Body Works and our shipping partners do not consider weekends and holidays as business days.
Delivery times are calculated from the date your order is picked up by the carrier. This includes all Expedited Shipping methods.
Delivery dates are subject to carrier and weather delays and should be used as an estimate only and are not guaranteed.
Please note that once an order has been placed, we are unable to accommodate any changes or cancellations.
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Once your order is processed, you will receive an Order Confirmation email that includes your tracking number.
To ensure the fastest, most secure delivery, your order may be split into multiple boxes, each with its own tracking number.
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​We want you to be 100% satisfied with your Adult Body Works experience. If you have any questions regarding your order, please click here
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Customer Satisfaction Guarantee
We’re not satisfied until you are! Adult Body Works stands behind its products with a 30-day satisfaction guarantee. If you are not happy with your purchase or experience an issue with a product within the first 30 days from the purchase date, you may return the product for a merchandise credit. Please note, the customer is responsible for return shipping. All original parts, cords, controllers, etc., must be included. To be eligible for a merchandise credit, all toys, lingerie, lubricants, and liquid products must remain unopened, and all clothing tags must be intact.
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Return or Exchange:
Adult Body Works can only process returns or exchanges for items bought on AdultBodyWorks.com. If a purchase was made with a Adult Body Works Distributor or any website other than AdultBodyWorks.com, the customer should contact the distributor or initiate the return process on that specific website.
To initiate a product return or exchange, please have the Order Number and the email address used when placing the order. Simply email us at contact@adultbodyworks.com
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